Frequently asked questions
What is Your Marketing Concierge?
Three unique marketing options designed to provide you with all the required marketing collateral and services to successfully showcase your listings and impress your clients while not having to worry about initial payment. This powerful program is designed with the following in mind:
Your Marketing Concierge allows you to:
• Save time: Aerial Canvas and KWBAE handles each element on your behalf (giving you the freedom to run your business and not have to worry about every detail of your property marketing).
How do I place an order?
Go to aerialcanvas.com/kwbae and simply choose the package you want, enter the listing details, request your preferred date and time for photography, and the Aerial Canvas team will take the order from there. Or feel free to call Aerial Canvas for complete scheduling and booking at 650-241-0095; They are always available!
What if I don’t want to use this program to market my listings?
No problem; it is totally optional. You may use any a la carte services to market your listings. however KW BAE only provides upfront coverage for the three packages provided by Aerial Canvas and KW BAE
Who is printing and designing the property brochures, postcards, etc.?
Aerial Canvas will be managing all print logistics utilizing local print companies. The templates provided by KW BAE will be used with your listing’s photos and details. If you would like to provide your own creative design, please email the print-ready PDF to email@example.com with property address in subject after submitting the order form with Aerial Canvas.
Where are the Just Listed/Just Sold postcards mailed?
The announcements/postcards will be mailed to 100 homes surrounding a radius of the property. If you have your own mailing list, please feel free to email firstname.lastname@example.org.
How quickly will my order be fulfilled?
Example Order Fullfillment if shooting on Monday:
Interior/Exterior Photos (morning)
Drone Photos (morning)
Website w/custom domain (afternoon)
3D Matterport Tour (afternoon)
Edge Package Video (afternoon)
Luxury Package Video (afternoon)
Copywriting for brochure
Single Page Flyer
4 Page Calendar Print Brochures
8 x 8 8 Page Booklet
Just Listed Mailers
What if my listing gets cancelled and I opted in for KW Concierge Coverage?
Please refer to KWBAE for info on this matter.
How do I contact customer service?
You can contact Aerial Canvas at 650.241.0095 or email email@example.com
How does billing work?
How does copywriting work?
Packages come with done-for-you copywriting (150 words, 1,000 characters max).
Fill out our KWBAE printing order form to receive copy after your shoot: https://aerialcanvas.typeform.com/to/KeQaUf
Copy-writing is available 24 hours after photos are finished (48 hour turnaround time after the shoot date).
Custom copy will be subject to additional fees and an extended timeline.